Churn ModelingNever lose a customer again – identify churn risks early and take action.
Customer Retention Starts with Understanding.
Know who might leave – before it happens. Our AI-powered Churn Modeling solution precisely identifies at-risk customers – transparent, explainable, and actionable – providing clear insights for targeted retention strategies.
Features
Precise Risk Assessment: Our models accurately identify at-risk customers using advanced classification techniques.
Integrated Survival Analysis: In addition to binary classification, we also estimate "Time-to-Churn" for more refined customer segmentation.
Explainable AI (XAI): Transparent decision-making with built-in explainability at both the customer and feature levels.
Automated Feature Engineering: Our solution automatically extracts relevant features from both structured and unstructured data sources.
Model Updates on Autopilot: Dynamic churn risk updates through continuous model improvements.
Scalable System Integration: Seamless integration into existing data and campaign processes through an API-driven architecture.
Our solutions harness enterprise-grade AI capabilities that truly make a difference
AI Model ManagementAI Models – Custom-Trained. Automatically Optimized. Always Up-to-Date.
Integrated Data LakehousePlug & Play for Your Data – Compatible. Flexible. Fully Integrated.
REST APIAI-as-a-Service – Open. Extensible. Ready to Connect.
Compliance by DesignLegally Compliant. Transparent. 100% Aligned with the EU AI Act.
Churn Modeling – Key Benefits at a Glance
-0%
Reduced Customer Churn
+0%
Increased Customer Retention
-0%
Lower Cost per Retention
Unique Selling Points
01
Adaptive Churn Model PipelineFlexible customization of churn models tailored to your data, customer base, and industry needs.
02
Combination of Classification & Survival AnalysisA hybrid model approach enables multi-dimensional risk predictions.
03
Explainable DecisionsEach score is transparently explained, building trust for business applications.
04
Data Privacy by DesignDeveloped in full compliance with GDPR, focusing on data minimization and model robustness.
05
Fast Time-to-ValueReady for deployment within days when a data foundation is in place, thanks to pre-configured pipelines.
06
Sleepers Are Identified and ProtectedOur optional Uplift Modeling solution can be licensed to identify customers where intervention would be counterproductive.
Explore more AI solutions for smarter Direct Marketing
Next Best Offer
With our AI-powered Next Best Offer solution, you identify buying intent before it even arises – enabling precise targeting at the right moment.
Deep Campaign Optimization
Our AI-driven campaign optimization solution ensures precise targeting in direct marketing – intelligently allocating resources for maximum impact and minimal waste.
Smart Dialog
With our Smart Dialog solution, we generate personalized outreach messages using PrivateGPT, based on customer profile data – fully automated and tailored.Curious to learn more?
Discover everything you need to know about identifying at-risk customers with AltaSigma – using our market-leading Churn Modeling solution.
